Gift Cards

Congratulations on the purchase or receipt of a Domino's Pizza Gift Card ("Card"). The following terms of use govern your use of the Card. By your purchase and/or use of the Card, you are agreeing to these terms and conditions. Domino's GC Inc. and their respective parents, affiliates, successors and assigns are collectively referred to herein as "Domino's Pizza." The Card can only be used at participating Domino's Pizza stores in the United States and for online purchases via www.dominos.com. The Card is a prepaid payment product. It is not a credit card, charge card or debit card. The value of the funds that are loaded onto the Card and are available for spending is referred to herein as the "Available Funds." As you use the Card, the Card's Available Funds will be reduced by the full amount of each purchase including taxes, delivery or other charges, if any.

Purchasing a Card

Cards may be purchased at select retail locations, if available, or at www.dominos.com. If you purchase a Card at www.dominos.com, the Card will be mailed to you via U.S. mail to the address provided at time of purchase.

Before Using the Card

Each Card has a maximum Available Funds limit of $100.00. We suggest that you write down the Card number and the customer service number on a separate piece of paper, and print, if necessary, and retain the receipt for the Card. Lost, stolen, or destroyed cards will only be replaced if there is a balance on the card and proof of purchase is provided. Please see the section below entitled "Refunds and Replacements" for complete details.

Using the Card

To use the Card at a participating Domino's Pizza store, simply identify the card number to the customer service representative while ordering for delivery, or for carry out purchases, present the Card at the time of placing your order. Note: You may be required to provide the actual Card at time of delivery. You can locate a participating Domino's Pizza store by calling 1-800-DOMINOS or visiting www.dominos.com. You may wish to retain your receipts as a record of the transaction. The Card can be used to pay the full amount of the merchandise, delivery, and applicable taxes, so long as the Available Funds on the Card is sufficient. The Card cannot be used to purchase gift cards. The Available Funds cannot be redeemed for cash, unless required by law. If you want to make a purchase for an amount greater than the Available Funds on the Card, you may use the Available Funds on your Card to pay part of the total purchase cost and then pay the remaining balance of the purchase cost with another form of payment accepted by the Domino's Pizza store. Some Domino's Pizza stores may only be able to allow a split tender transaction (i.e., use of two forms of payment) if the second form of payment is cash, credit card or check. If you plan to use another form of payment to pay for a part of the total purchase cost, please check the specific Domino's Pizza store's policy prior to initiating the transaction. You agree:

  • That Domino's Pizza or any participating Domino's Pizza franchisee or their vendor(s) are authorized to deduct the amount of your purchases, together with any other fees, taxes, or charges from the Available Funds on your Card whenever you use your Card to make a purchase.
  • To track your spending, added value, and to not use the Card for any amount that exceeds the Available Funds.
  • Not to permit any other person to use the Card issued to you.
  • Not to use the Card at any locations other than participating Domino's Pizza stores located in the United States.
  • Not to use the Card for any illegal purposes.
  • To keep the Card securely and treat it like cash.
  • To notify us at once if the Card is lost or stolen. If your Card is lost or stolen you can only obtain a refund for the Available Funds remaining on the Card as of the time you notify us of the loss. See the section entitled "Refunds and Replacements" below for complete details. Please note that purchases made with Cards are similar to those made with cash. You cannot "stop payment" or lodge a "billing dispute" on such transactions.
  • Any problems or disputes you may have regarding a purchase transaction should be addressed directly with the Domino's Pizza store from which you purchased.

Information About Available Funds

You should keep track of the amount of Available Funds on the Card issued. To obtain the current Available Funds amount, you may call the toll free number on the back of the Card or check your account at www.dominos.com (if available). Your Available Funds will reflect all transactions that have been posted to our system. To reach Customer Service for the Card, please call 877-250-2278. If you have a question or a problem about a transaction posted to your Card (for example, a transaction that appears to be a duplicate transaction), you must notify us via email through the "Contact Us" link on www.dominos.com, immediately, but no later than sixty (60) days from the date of the transaction. You must include your Card number, the date and dollar amount of the error, and describe the error and explain as clearly as you can why you believe there is an error. We will investigate and will notify you of the results of our investigation within sixty (60) business days.

Refunds and Replacements

If your Card is lost, stolen, or used improperly, contact us immediately. You will be asked to provide us with the Card number, authorization code and date of purchase. We cannot provide a refund if you do not have your Card number, authorization code and date of purchase. If our records show that there are still Available Funds remaining on the Card, we will cancel the Card and refund such Available Fund amount to you. PLEASE SAFEGUARD YOUR CARD SECURELY AND TELL US IMMEDIATELY IF THE CARD IS LOST OR STOLEN. UNFORTUNATELY, NO REFUNDS WILL BE PROVIDED FOR AMOUNTS DEBITED FROM YOUR LOST/STOLEN CARD BEFORE YOU NOTIFY US.

Returns

If you wish to return any product purchased with the Card, you will be subject to the particular Domino's Pizza store's return policies and may be issued cash refund or store credit or the return of Available Funds to the Card.

Transactions in Excess of Available Funds

It is your responsibility to keep track of your purchases using the Card. You may also contact us for information on the amount of Available Funds on the Card (see "Information About Available Funds" above). If you attempt to use the Card when there are insufficient Available Funds for the transaction in question, the transaction in most instances will be declined. However, if due to a systems malfunction or for any reason whatsoever, a transaction occurs despite insufficient Available Funds on the Card (creating a "negative" amount, referred to herein as a "Shortage"), you agree to reimburse us, immediately upon request, for the amount of the Shortage. In addition, we reserve the right to charge you a Shortage fee of no less than $25.00 per transaction, or the maximum service charge permitted by law.

No Warranty of Availability or Uninterrupted Use

From time to time the Card service may be inoperative, and when this happens, you may be unable to use your Card or obtain information about Available Funds on your Card. Please notify us if you have any problems using your Card. You agree that Domino's Pizza is not responsible for any interruption of service.

No Warranty Regarding Goods and Services

Domino's Pizza is not responsible for the quality, safety, legality, or any other aspect of any goods or services purchased by you with your Card at Domino's Pizza stores not owned and operated by Domino's Pizza. Domino's Pizza franchisees are independent and separate businesses, not owned or operated by Domino's Pizza. The policies and practices of franchisees may vary according to their business practices and the state laws by which they are bound.

Refusal of Card

Domino's Pizza will not be liable for the failure of any establishment to honor the Card.

Changing the Gift Card Terms of Use & Card Cancellation

We may change the terms of or add new terms to these terms and conditions at any time, in accordance with applicable law. In addition, we may suspend, cancel, add, modify or delete any feature offered in connection with your Card at our sole discretion at any time, with or without cause, and without giving you notice, subject to applicable law. If we cancel your Card, any Available Funds remaining on the Card upon such cancellation after payment for all of your transaction and applicable fees will be returned to you. We may condition reimbursement upon return of the Card. The Card is the property of Domino's GC Inc.

Assignment and Waiver

We may assign this agreement to a successor, affiliate, parent or subsidiary at any time without notice to you.

Notices

Any notice given by us shall be deemed given when deposited in the United States mail, postage prepaid, addressed to you at the latest address shown on our records.

You will violate our copyright and trademark rights if you purchase or produce coupons books with offers for Domino's Pizza and sell them on eBay.

Arbitration

To fairly resolve any dispute arising between you and Domino's Pizza regarding the use and purchase of any Card, you agree that any claims by either you or Domino's Pizza shall be settled exclusively by binding arbitration governed by the Federal Arbitration Act and administered by the American Arbitration Association under its rules for the resolution of consumer-related disputes or other mutually agreeable procedures. You understand and agree that you will not participate in a class action or class-wide arbitration for any claims covered by these terms and conditions. Purchase or use of the Card constitutes your acceptance of these arbitration terms.

Applicable Law

These terms and conditions are governed by the laws of the State of Michigan, USA, excluding choice of law principles. The Domino's Gift Card is issued by Domino's GC Inc., 30 Frank Lloyd Wright Drive, Ann Arbor, MI 48106. For a store nearest you call 1-800-DOMINOS or visit www.dominos.com.

Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information as it relates to our Gift Card program. As we continuously improve and expand our services, this policy might change, so please check it periodically. If you have questions about our privacy policy, please use the form on our Contact Us page.

Purpose

Domino's Pizza has adopted the Gift Card Privacy Policy in order to inform you of its policies with respect to information collected from this website. Your use of the Gift Card Program constitutes your acceptance of this Privacy Policy and your consent to the practices it describes. This policy applies to the Gift Card Program only, and does not apply to the handling of your personal data collected by Domino's Pizza LLC or its affiliates/owner-operators by means other than this web site.

Information We Collect

As part of providing you with the Gift Card ("Card") and during activation of the Card we may collect and obtain personal information about you, including:

  • Information provided to us by the Card purchaser, such as name and/or address.
  • Information you provide to us at the time of activation.
  • Information about purchases you make with the Card, such as the date of the purchase, the amount and the place of purchase.
  • In addition, we may obtain information from providers of identity verification data and demographic information, in connection with any efforts to protect against fraudulent or unauthorized use of the Card.

If you conduct transactions through www.dominos.com, we will collect information about the transactions you engage in while on the website and your other activity on the website. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business. You may also choose to communicate with us through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.

Information Use

Domino's Pizza may use the personally identifiable information collected as part of the Gift Card Program primarily for such purposes as:

  • helping to establish and verify your identity;
  • opening, maintaining, administering and servicing your account;
  • processing, servicing or enforcing transactions and sending related communications;
  • providing services and support to users;
  • responding to your questions inquiries, comments and instructions;
  • maintaining the security and integrity of its systems.
  • may also use aggregated anonymous information to provide information about its website to potential business partners and other unaffiliated entities. Again, this information is not personally identifiable.

Disclosure of Information

To process Card transactions, to provide customer service, to process claims for lost or stolen Cards, to develop marketing, to help protect against fraud, and to conduct research and analysis, it's often necessary for us to disclose cardholder and purchaser information to companies that work with us. For example, we may provide certain information to companies, including Domino's franchisees and affiliates that perform business operations or services, including marketing services, on our behalf. Domino's Pizza does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. And we may provide certain cardholder information to others outside of Domino's Pizza in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.

Telephone Monitoring/Recording

From time to time we may monitor and/or record telephone calls between you, the purchaser or other cardholders and us to assure the quality of our customer service or as required by applicable law.

Changes to our Gift Card Privacy Policy

Domino's Pizza reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, Domino's will post a notice on its homepage and a link to the new policy.

Contacting Us

If you have questions about this privacy statement, the information practices of Domino's Pizza or your dealings with our website, please use the link on our Contact Us page.

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You will have the opportunity to select "Keep me signed in" checkbox when you create a Pizza Profile or sign in to your existing Pizza Profile for a quicker ordering experience. By checking this box, you allow Domino's to provide you with a more personalized experience in which you will be greeted by your first name and presented with (i) your Easy Order™, (ii) a list of your recent orders and (iii) information about your local store. When you select "Keep me signed in", you will remain signed in to your Pizza Profile on that particular computer or device for up to six months or until you select the "sign out" link or clear your computer's or device's cookies. Although you are signed in to your Pizza Profile account, you will be prompted for your password if you attempt to perform a sensitive action such as modifying the personal information in your Pizza Profile account or completing an order using a stored credit card. If you change your mind about remaining signed in, simply select the "sign out" link to deactivate this feature.
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You will have the opportunity to select "Keep me signed in" checkbox when you create a Pizza Profile or sign in to your existing Pizza Profile for a quicker ordering experience. By checking this box, you allow Domino's to provide you with a more personalized experience in which you will be greeted by your first name and presented with (i) your Easy Order™, (ii) a list of your recent orders and (iii) information about your local store. When you select "Keep me signed in", you will remain signed in to your Pizza Profile on that particular computer or device for up to six months or until you select the "sign out" link or clear your computer's or device's cookies. Although you are signed in to your Pizza Profile account, you will be prompted for your password if you attempt to perform a sensitive action such as modifying the personal information in your Pizza Profile account or completing an order using a stored credit card. If you change your mind about remaining signed in, simply select the "sign out" link to deactivate this feature.
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Domino's pizza made with a Gluten Free Crust is prepared in a common kitchen with the risk of gluten exposure. Therefore, Domino's DOES NOT recommend this pizza for customers with celiac disease. Customers with gluten sensitivities should exercise judgment in consuming this pizza.
Please note that our Philly Steak and Alfredo Sauce are the only toppings that contain gluten. For more info, click here.

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